Job Description

Chick-fil-A Indian River Road Restaurant Operations ManagerChick-fil-A Indian River Road is hiring a Restaurant Operations Manager to lead daily shift execution, develop team members and team leaders, and own key areas of operational performance.This is a hands-on leadership role. You will be expected to lead from the floor, maintain strong standards in a fast-paced environment, and help build a team that operates with consistency, accountability, and professionalism.What You'll DoLead front-of-house and back-of-house operations during peak and non-peak hoursDirect team members in real time to maintain strong execution, organization, and paceEnsure consistent performance in speed of service, order accuracy, food quality, cleanliness, and guest experienceCoach team members and team leaders through live feedback, follow-up, and accountabilityOwn and improve one or more areas of the business such as training, food safety, maintenance, team care, kitchen operations, or administrative systemsIdentify and develop emerging leaders through structured coaching and on-the-job developmentSolve operational problems proactively to keep shifts running effectivelySupport overall restaurant performance through disciplined execution and strong team leadershipWhat Success Looks LikeShifts are organized, efficient, and well-led, even during high-volume periodsTeam members understand expectations and receive clear, direct coachingStandards for speed, quality, cleanliness, and hospitality are consistently upheldAssigned systems or areas of responsibility improve in consistency and reliabilityEmerging leaders are identified and developed through active coaching and exampleThe team operates with a sense of ownership, professionalism, and shared accountabilityWhat We're Looking ForWe are looking for a leader who can execute, coach, and hold standards consistently.Required capabilities:Experience leading teams in a fast-paced environment (restaurant, hospitality, retail, or similar)Ability to direct operations in real time and make decisions under pressureExperience coaching team members and improving performance through feedbackAbility to maintain standards consistently across shifts and team membersStrong personal ownership, reliability, and follow-throughAbility to build trust while maintaining accountabilityWillingness to be physically active and engaged on the floor throughout shiftsLeadership ExpectationsModels urgency, professionalism, and respect in all interactionsReinforces standards through behavior and follow-throughAddresses performance issues directly and constructivelyBuilds positive team relationships while maintaining clear expectationsContributes to a team environment focused on ownership, execution, and continuous improvementSchedule & RequirementsFull-time role with consistent leadership presence requiredAvailability for opening, mid, and closing shiftsSaturday availability requiredRestaurant is closed on SundaysAbility to complete required food safety certificationsWhat You Can Expect From UsA structured, high-standard operating environmentReal ownership and responsibility in daily operationsOngoing coaching and leadership developmentOpportunity to grow in both operational and people leadership capabilityA team culture focused on excellence, accountability, and developmentCompetitive compensation based on experience and demonstrated abilityWhy This Role MattersThis role is critical to the strength of the business. Strong Operations Managers drive execution, develop people, and create consistency across shifts. The impact of this position is seen daily through team performance, guest experience, and the development of future leaders.Work Schedule8 hour shift10 hour shiftWeekend availabilityMonday to FridayHolidaysBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceReferral programEmployee discount

Job Tags

Similar Jobs